SHIPPING & DELIVERY POLICY

Last Updated: September 11, 2026

This Shipping & Delivery Policy forms part of the Terms & Conditions of ChristianStoreIndia.com, a brand operated by Joel Network. Please read this policy together with our Terms & Conditions before placing an order.

This policy applies to all orders placed through ChristianStoreIndia.com.

1. SHIPPING & DELIVERY OPTIONS

Standard Shipping

We provide standard shipping for orders placed through our website.

Free standard shipping is available on individual orders of ₹2,000 or more within India.

Free shipping does not apply to:

• Wholesale or bulk orders

• International orders

• Any order where a special shipping charge is specified at checkout

Shipping charges applicable to your order will be displayed during the checkout process where applicable.

Bulk / Wholesale Orders

For bulk or wholesale orders, shipping charges may vary depending on:

• Order quantity

• Total weight

• Package dimensions

• Delivery location

• Courier or transport service used

For large or wholesale orders, please contact us before placing the order if you require a shipping quotation.

In-Store / Local Pickup

Pickup may be available for selected bulk orders by prior arrangement.

Pickup is generally available Monday through Saturday, subject to confirmation.

We will contact you by email or WhatsApp when your order is ready for pickup.

Please do not visit for pickup until you have received confirmation that your order is ready.

2. SHIPPING CHARGES

For applicable orders, shipping charges may be calculated according to the package weight.

Our current indicative shipping rates are:

Package Weight	Shipping Charge
Up to 500 g	₹65
Up to 1 kg	₹85
Up to 2 kg	₹145
Up to 3 kg	₹185
Up to 4 kg	₹245
Up to 5 kg	₹450
Up to 10 kg	₹950
Up to 15 kg	₹2,450

These rates are indicative and may be changed from time to time based on courier charges, delivery location, package dimensions, fuel surcharges, or other applicable logistics costs.

The final shipping charge applicable to an order will be the amount displayed at checkout or otherwise communicated to the customer before shipment.

3. ORDER PROCESSING

Orders are normally processed after payment has been successfully received and the order has been confirmed.

Processing time may vary depending on:

• Product availability

• Order quantity

• Custom or special requirements

• Bulk/wholesale orders

• Payment verification

• Holidays or unforeseen circumstances

For products that are temporarily unavailable, we may contact you regarding the expected dispatch date.

4. TRACKING INFORMATION

Once your order has been dispatched, we will provide tracking information where tracking is available.

Tracking details may be sent to the contact information provided with your order, including email and/or WhatsApp.

Customers can use the tracking information to monitor the progress of their shipment through the applicable courier or delivery service.

5. DELIVERY TIMES

All delivery dates and delivery times provided by ChristianStoreIndia.com are estimates only.

Actual delivery time may vary depending on:

• Delivery location

• Courier availability

• Weather conditions

• Public holidays

• Transportation delays

• Incorrect or incomplete delivery information

• Remote-area delivery

• Customs clearance for international orders

• Other circumstances beyond our reasonable control

We cannot guarantee delivery on a specific date unless expressly confirmed by us in writing.

6. DELAYED ORDERS

If we become aware of a significant delivery delay, we will make reasonable efforts to inform you and, where possible, provide a revised estimated delivery date.

Delivery delays caused by courier companies, transportation problems, weather, customs, government restrictions, or other circumstances outside our reasonable control may not be within our control.

If your tracking information shows an unexpected delay, please contact us so that we can assist you.

7. INTERNATIONAL SHIPPING

We offer international shipping to selected destinations worldwide, subject to courier availability and applicable laws and restrictions.

Free standard shipping does not apply to international orders.

International shipping charges depend on factors such as:

• Destination country

• Package weight and dimensions

• Shipping method

• Courier availability

• Customs requirements

The applicable international shipping charge will be communicated or displayed before shipment, where applicable.

8. CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, local taxes, handling fees, or other charges imposed by the destination country.

These charges are not included in our product price or standard shipping charges unless expressly stated otherwise.

The customer is responsible for any customs duties, import taxes, local taxes, customs clearance charges, or other charges imposed by the destination country.

ChristianStoreIndia.com / Joel Network does not control these charges and cannot guarantee the amount that may be charged by customs authorities.

Customers are responsible for ensuring that the products they order can legally be imported into their country.

For assistance regarding international shipping or customs-related questions, please contact us.

Phone: +91 9030351157
Email: joelnetwork.gift@gmail.com

9. INCORRECT OR INCOMPLETE SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully check your:

• Name

• House/building number

• Street

• City

• State

• PIN/ZIP code

• Country

• Phone number

• Email address

If an order cannot be delivered because the customer provided incorrect or incomplete information, additional shipping or reshipping charges may apply.

10. DELIVERY ATTEMPTS

Courier companies may make one or more delivery attempts according to their own procedures.

If the customer is unavailable or does not respond to the courier, the shipment may be returned to us.

If a shipment is returned because of the customer's failure to receive the order or because of incorrect/incomplete delivery information, additional charges may apply for reshipping.

11. DAMAGED PACKAGES

If a package appears visibly damaged when delivered, customers should, where possible, notify the delivery personnel and contact us as soon as possible.

Please retain the original packaging and any relevant photographs or other evidence if you need to report a damaged shipment.

Damage claims may be subject to the applicable courier and return/refund procedures.

12. QUESTIONS ABOUT RETURNS

For information about returns, replacements, cancellations, or refunds, please refer to our Return & Refund Policy on ChristianStoreIndia.com.

13. CONTACT US

If you have any questions about this Shipping & Delivery Policy or your order, please contact us:

Joel Network
ChristianStoreIndia.com
Plot No-36A & 37 Part, Street No-5,
Vikas Nagar Colony, Dammaiguda,
Secunderabad, Hyderabad, Telangana – 500083, India

Phone: +91 9030351157
Email: joelnetwork.gift@gmail.com

We will make reasonable efforts to assist you with shipping and delivery questions.